Month-to-Month Subscriptions

In the event that your subscription to the Services is on a monthly basis, your subscription will be automatically renewed at the end of the monthly billing cycle unless you provide us with written notice of non-renewal during the prior calendar month. You will be automatically charged the applicable monthly subscription fee for each month or partial month that your month-to-month subscription is in effect.

Annual Subscriptions

You may elect to purchase annual subscription. Your annual subscription will be automatically renewed at the beginning of each subsequent anniversary year unless you give prior written notice of non-renewal at least thirty (30) days prior to the expiration of the current year subscription.

Cancellation

You have the right to cancel your subscription at any time, for any reason, and can do so by:

• sending an email to support@myidentiguard.com
• messaging in online chat ('Help' button in the right bottom corner of each web page)

Please note that our support team handles all cancellation requests on Monday-Friday 9:00AM - 7:00PM EST, Saturday 9:00AM - 3:00PM EST and Sunday 11:00AM - 7:00PM EST.

If you choose to cancel your subscription, you will be charged for the billing period during which you canceled the subscription.

Please, also refer to our Terms of Service.